At Cellfuel Herbals, we are committed to ensuring your order reaches you safely and promptly. Please read our shipping and delivery policy to understand how we process and ship your wellness products.

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your payment confirmation.

You will receive a confirmation email with your order details and tracking information once your package has been shipped.

2. Shipping Coverage

We currently ship across India. International shipping options may be available on request—please contact us for details.

We deliver to most serviceable pin codes through trusted courier partners. If your area is not serviceable, we will notify you promptly.

3. Estimated Delivery Time

Standard Delivery: 3–7 business days (depending on location).

Remote Areas: May take additional time based on courier accessibility.

Please note: Delivery timelines may vary due to factors beyond our control such as weather, logistics delays, or high demand during festive seasons.

4. Shipping Charges

Free shipping on all prepaid orders above ₹X (customize as per your policy).

A nominal shipping fee may apply for orders below the minimum threshold or for COD (Cash on Delivery) orders.

5. Tracking Your Order

Once shipped, your order can be tracked using the tracking link provided in your confirmation email.

You can also contact our support team for updates or assistance with tracking.

6. Delays or Non-Delivery

If your order is delayed or not delivered within the expected timeframe, please reach out to us at [your customer care email/phone]. We will investigate and resolve the issue promptly.

7. Damaged or Missing Items

If your package is damaged or items are missing upon delivery, please contact us within 48 hours of receiving the product. We may request photos to process a replacement or refund.

Contact Us

For any questions regarding shipping and delivery, please contact our support team at: 744 866 866 0 or email us at info@cellfuel.in